From billing management to debt collection: we handle it all
Revoptim, your outsourced billing and debt collection partner that helps you put an end to unpaid invoices.
They regained control over their unpaid invoices:
Payment delays weaken your business. We address them at the source
Every day of delay directly impacts your cash flow, disrupts your teams, and slows down your projects.
Unpaid invoices, time-consuming follow-ups, and loss of visibility over incoming payments… These obstacles hurt your operational efficiency and put your financial stability at risk.
Upstream, we ensure rigorous invoice tracking to prevent delays. Downstream, we handle unpaid invoices methodically. With our structured approach, you regain control without damaging your customer relationships.
The expertise of an outsourced agency combined with an advanced reminder management solution
We combine technology, experience and tact to optimize your debt collection, without compromising customer relationships. The results speak for themselves:
+70%
average recovery rate
Regardless of invoice age, our personalized approach recovers the majority of debts, even the oldest ones.
5 to 10 days
of payment time saved
Our targeted and automated reminders significantly reduce the average payment delay.
30 to 50%
reduction in aged receivables
A rapid decrease in 30-day outstanding balances to strengthen your cash flow and financial visibility.
Outsource your billing and debt collection with confidence.
Talk to an expertYour questions about outsourcing, billing, and debt collection
Why outsource your billing management?
Outsourcing your billing management allows your teams to focus on their core business. A dedicated account manager handles deadline tracking, pre-due date reminders, and payment reconciliation. You gain efficiency, visibility over your incoming payments, and peace of mind.
What's the difference between an outsourced billing manager and an accountant?
An accountant records financial flows and produces accounting statements. An outsourced billing manager like Revoptim focuses on the operational tracking of invoices: reminders before and after due dates, payment follow-up, dispute management, and escalation to collection if needed. Both roles are complementary.
How does Revoptim take over my invoice management?
From the start, we integrate your billing data and set up a tracking plan tailored to your payment terms. Your dedicated account manager handles daily monitoring: deadline control, preventive reminders, post-due date follow-up, and escalation to amicable or legal collection if needed.
Does outsourcing adapt to my current workflow?
Yes. Revoptim adapts to your organization and your existing tools. Your dedicated account manager works in coordination with your teams to ensure a smooth transition, without disrupting your workflow.
What should I do when facing an unpaid invoice?
When facing an unpaid invoice, it's essential to act quickly. Start by following up with your client via email or phone in a courteous manner. If there's no response or payment, a formal notice is recommended. If the situation doesn't improve, entrusting your case to an outsourced partner like Revoptim helps structure follow-ups and improve the recovery rate.
When should I worry about a late payment?
A late payment begins as soon as the due date on the invoice has passed. After 10 to 15 days without a response from the client, it's strongly recommended to start collection actions. Not reacting exposes you to financial risks and an increase in aged receivables.
What are the legal payment deadlines between businesses?
The law provides for a maximum period of 60 days from the date of invoicing, or 45 days end of month if contractually agreed. Non-compliance with these deadlines exposes the company to penalties and late payment interest.
Should I notify my client before initiating a collection action?
Yes. Before any formal action, it's essential to inform your client through friendly reminders. This demonstrates your willingness to find a solution without conflict. At Revoptim, our expert handles this phase with diplomacy and efficiency.
What fees can I apply in case of late payment?
From the first day of delay, you can apply late payment penalties (ECB rate + 10 points) and a fixed compensation of €40 for collection costs. These conditions must appear on the invoice.
How long do I have to recover a debt?
The statute of limitations for a commercial debt is 5 years from the due date. After this period, you lose the right to recover the amount through legal proceedings.
Why choose Revoptim?
Revoptim combines the efficiency of an experienced outsourced billing and collection agency with a personalized approach. We improve your recovery rate, reduce your payment delays (DSO), and preserve customer relationships.
What happens if the amicable phase fails?
If the amicable phase fails, we initiate the necessary legal proceedings: formal notice, pre-litigation letter, payment order. Revoptim handles the entire procedure.
How can I prevent unpaid invoices in the future?
To prevent unpaid invoices, adopt clear payment terms, anticipate due dates with automated reminders, and track your invoices in real time. Revoptim supports you throughout the entire process.